The School of Management, GD Goenka University, organised an industrial visit atIndia’s leading Miniratna and the largest E-Commerce player Indian Railway Catering and Tourism Corporation Ltd (IRCTC Ltd), New Delhi for MBA-II Semester students on 12th April, 2016. The visit was coordinated by the faculty in-charge Prof.(Dr.)Tanuja Kaushik and Dr.Gyanesh Kumar Sinha. The students visited company’s Ticketing center located in the premise of Northern Railway Headquarter. The company extended a very warm welcome and hospitality to students. The visit covered all major departments of IRCTC. It started with diagrammatic presentation and overview of various operations performed by IRCTC.
Students visited the department in batches which were led and demonstrated by respective functional head. The students learnt about IT support and infrastructure, Internet Ticketing process, Financial transactions process, TDR filing system, Network and Data Security system, mobile applications. They saw IRCTC’s main and application servers providing internet ticketing and other support services catering the demand of millions of customers and passengers daily. The Students understood historical background of the company’s state-of-the art integrated IT system and its present status. The students had very interactive and learning session with officials. Overall the visit to IRCTC was very successful.