News

School / Centre / Department Name: Le Cordon Bleu, School of Hospitality & Tourism (SOHT)

Dean: Prof. Rajiv Gulshan

Key Highlights of the Event

• Workshop focused on front office operations, guest engagement, and service excellence.
• Emphasis on strengthening operational knowledge and contemporary front office practices.
• Participation by Heads of Departments, Front Office Managers, and Assistant Front Office Managers.
• Interactive discussions and knowledge-sharing between hospitality professionals and academic leaders.
• Insights into current industry practices and evolving hospitality standards.
• Promoted professional development and alignment between hospitality education and industry expectations.

Event Date and Venue

• Date: 01 September 2026
• Venue: Le Cordon Bleu, GD Goenka University

Brief Event Description

The Leela Front Office Excellence Workshop – Bootcamp was organised at Le Cordon Bleu, GD Goenka University, as a professional development initiative focused on strengthening front office knowledge, operational practices, guest engagement, and service excellence. The workshop provided an interactive platform for hospitality professionals and academic leaders to exchange industry insights and explore contemporary front office practices. Heads of Departments, Front Office Managers, and Assistant Front Office Managers participated in the discussions and learning activities, gaining valuable perspectives on operational excellence and evolving guest expectations. The workshop facilitated meaningful interaction between industry professionals and the institution, contributing to knowledge enhancement, professional development, and the continued alignment of hospitality education with current industry standards.